We find that companies who have kept staff informed and heard during isolation, and who have shown genuine concern for staff wellbeing, have enhanced engagement and culture during very difficult times. This will count positively in a number of ways, including a willingness to accept changed workplace conditions, and retention of key staff. Those companies who may not have provided adequate support or empathy may be exposed to higher than normal turnover once the job market rebounds and possible reputational hits from vocal, disgruntled employees.

Gary VogelResilience Expert
Senior Manager Resilience